Privacy Policy

Lighthouse Immersive USA (“Lighthouse Immersive”) respects your privacy.  In addition to providing numerous privacy features, Lighthouse Immersive has created this privacy policy to disclose the privacy practices for and any related sites operated by Lighthouse Immersive that post a link to this privacy policy (“the Sites”).  This privacy policy applies solely to information collected by the Sites. It will notify you of the following:

  1. What personally identifiable information is collected from you through the Sites, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Lighthouse Immersive is not responsible for the privacy policies, content or practices of third parties or other websites to which you choose to link from the Sites.  We encourage you to review the privacy policies of those other websites and third parties so you can understand how they collect, use and share your information.

Type of Information We Collect

We collect Personal Information if required to provide our services, fulfill our legitimate purposes and/or comply with applicable laws and regulations.  We collect the following general types of information about you when you provide it to us directly or visit our Sites: Personal Information, demographic information, behavioral information and indirect information. Sometimes we collect combinations of all these types of information. In each case, it is indicated on the Sites whether any personal or demographic data must be provided to use the requested service or not.  

Personal Information is information that can be used to identify you, or any other individual to whom the information may relate, personally. We do not collect Personal Information unless you request services, engage in online chats, or otherwise provide it to us (e.g., by submitting a request for information, or signing up for updates, newsletters or other information). Some examples of Personal Information that we may collect in some areas of our Sites, depending on the services you use and local law, are: your name; address; e-mail address; telephone number; credit card number; contact information; and billing information. 

Demographic information is information that is not unique to you in the sense that it refers to selected population characteristics, such as your ZIP code or postal code. 

Lighthouse Immersive also collects, or logs, certain other information that cannot identify you personally when you visit our Sites. This information includes your Internet Protocol (“IP”) address, any websites from which the accessed the Sites, and your domain name. An IP address is a number that is automatically assigned to your computer by the ISP computer through which you access the web.  Lighthouse Immersive logs these IP addresses and domain names and aggregates them for system administration and to monitor the use of our Sites. We use the aggregated information to measure the number of visits to our Sites, the average time spent on our Sites, the number of pages viewed, and various other site use statistics. This monitoring helps us evaluate how our Sites are used and continuously improve the content we provide. 

How Information is Used

Personal Information may be disclosed to trusted persons working together with Lighthouse Immersive if they are involved in the completion, delivery or customer support of the goods and services offered by Lighthouse Immersive. Examples include third parties who assist in hosting our web servers, analyzing data, providing marketing assistance, sales tracking, processing credit card or other forms of payments, and providing customer service. We also may share aggregated anonymous information about visitors to the Sites with third parties so that they can understand the kinds of visitors to the Sites and how those visitors use the Sites.  Lighthouse Immersive will not sell or rent your Personal Information to any third party.

By providing information through the Sites or expressly opting in when presented with choices, you have consented for us to use your information, subject to local law, in at least the following ways: to create a profile for you based on information that you have provided to us; to contact you about any Sites’ updates and informational and service-related communications, including important security updates; to provide you additional communications, information, and promotions such as newsletters; to inform you of other services available from Lighthouse Immersive or its affiliates; to provide the services requested by you; to enable you to provide feedback, to contact us and for us to respond to you; and to generate internal reports about the use of our Sites. 

We disclose information if legally required to do so or if requested to do so by a governmental entity.  

We may disclose and transfer such information to a third party who acquires all or a substantial portion of Lighthouse Immersive’s business, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets. In addition, in the event Lighthouse Immersive becomes the subject of an insolvency proceeding, whether voluntary or involuntary, Lighthouse Immersive or its liquidator, administrator, receiver or administrative receiver may sell, license or otherwise dispose of such information in a transaction approved by the court.

Your Access to and Control Over Information

You may opt out of any future contacts from us that are unrelated to your transactions on the Sites or with Lighthouse Immersive at any time. If you do not desire to continue receiving such communications from Lighthouse Immersive, please follow the opt-out or unsubscribe link and/or instructions included in the e-mail correspondence or send your request to opt-out of Lighthouse Immersive at It may be necessary to contact affiliates, business partners or other third parties directly in order to cease receiving communications from those third parties. 

Please note that these opt-out or unsubscribe options do not apply to communications relating to the administration of services, contracts, support or other administrative and transactional notices, where the primary purpose of these communications is not promotional in nature.

You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

If you delete your Personal Information Lighthouse Immersive has about you, Lighthouse Immersive may retain an archival copy which is not accessible by you or third parties on the Internet. The archival copy is retained only for as long as Lighthouse Immersive reasonably considers necessary for audit and record purposes. We will retain logs, demographic, indirect, and statistical information about you and keep an archival copy of this information in an anonymous form. If your Personal Information was previously accessed by others using our Sites, we are not able to delete the information or copies thereof from their systems.

How Long We Keep Personal Information

Typically, we keep Personal Information for the length of any contractual or consensual relationship and, to the extent permitted by applicable laws, after the end of that relationship for as long as necessary to perform purposes set out in this Privacy Policy, to protect Lighthouse Immersive from legal claims and administer our business. When we no longer need to use Personal Information, we will delete it from our systems and records or take steps to anonymize the data unless we need to keep it longer to comply with a legal or regulatory obligation.

Use of Various Technologies and Third Party Providers

We use various technologies to collect and store information, including cookies, pixel tags, local and browser web storage, databases, scripts and web beacons to administer our Sites and deliver a personalized experience. 

*Cookies: Lighthouse Immersive uses “cookies” to help personalize and maximize your online experience and time online. A cookie is a text file that is either stored in your computer’s memory temporarily or placed on your hard drive by a Web page server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to your computer and can only be read by a web server in the domain that issued the cookie to you. 

When you return to the Sites, cookies enable us to retrieve the information you previously provided, so you can easily use the features that you customized. Because of our use of cookies, we can deliver faster and more accurate results and a more personalized site experience. 

Most cookies expire after a defined period of time or you can delete cookie files stored on your computer at any time. While most Web browsers are initially set up to accept cookies, you can reset your Web browser to refuse cookies or to indicate when a cookie is being set. However, if you choose to decline cookies, that may hinder performance and negatively impact your experience on the Sites. For example, without cookies, you will not be able to set personal preferences and may have difficulty completing financial transactions. 

We may allow third party cookies as part of online advertising campaigns to determine and track site traffic landing from Lighthouse Immersive’s advertising banners that have been placed on the websites of third parties. The data collected via these cookies is anonymous and the information is not linked to your personally identifiable information without your permission. 

Lighthouse Immersive uses analytic services providers (“Analytic Companies”) and cookies in order to improve our services, user experience and analyze how the Sites are used.  Aside from the approximate location (IP address), the information collected by the Analytic Companies is mostly anonymous traffic data including browser information, device information and language.  The information collected is used to provide an overview of how people are accessing and using the Sites.

Lighthouse Immersive uses an analytics and reporting system provided by FullThrottle Technologies, LLC (“FullThrottle”) that creates a user profile including a visitor ID number and any information you directly or indirectly provide through the Sites or other interactions with the Sites and/or Lighthouse Immersive to provide e-mail marketing communications to you based on the pages you have visited and/or features your have used on the Sites.  You may opt-out of receiving such e-mail marketing communications by sending a request to or by clicking the unsubscribe link on any such email marketing communication you receive.  Further information on FullThrottle’s terms of use and data protection can be found under the following links: and

Lighthouse Immersive uses remarketing service providers including, but not limited to Google AdWords and NextRoll’s AdRoll to advertise on third party websites.  The remarketing service providers use cookies to serve ads based on your past visits to the Sites. The process is anonymized and no personal identifying information is gathered or transmitted with these cookies.  Full information on Google’s and NextRoll’s data protection can be found under the following links: and    You can opt out of these interest-based advertising by adjusting your cookie settings, using a browser plug-in or by opting out with the particular companies (e.g., see 


Lighthouse Immersive has implemented technical and organizational measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration or disclosure both online and offline. 

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

Notwithstanding such measures, the Internet is an open system and we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your Personal Information for improper purposes. Please consider this prior to submitting your Personal Information to us via the Sites.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Your California Rights

We do not share Personal Information with third parties for their direct marketing purposes unless you affirmatively agree to, or opt in to, such disclosure.  California customers may request further information about our compliance with California laws by e-mailing us at  Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this e-mail address.

For California residents, click here to learn how we process information in accordance with California law.


Our Privacy Policy may change from time to time.  Lighthouse Immersive will notify you about any significant changes by providing notices on the Sites. The changes will be effective as of posting on the Sites.  Your continued use of the Sites following the posting of the changes indicates your acceptance of these changes.

If you feel that we are not abiding by this privacy policy, you should contact us immediately at 



You will be automatically enrolled in our email lists by purchasing a ticket or signing up on our website(s). Your email address are required to complete your online order. Your email address will be used to send you an electronic receipt as well as show reminders. Additionally, should you wish to no longer receive ongoing special offers, priority ticket opportunities and event announcements from Lighthouse Immersive Inc you may opt-out at any time by clicking the unsubscribe link from any emails received, emailing


By signing up on or selecting the SMS opt in checkbox located at checkout you confirm that you would like to join Lighthouse Interactive SMS mailing list: By opting in you agree to the Terms and conditions listed here. You also confirm that Lighthouse Immersive Inc is authorized to add the telephone number(s) above and give your written consent to receive SMS message from Lighthouse Interactive. Message frequency may vary. Msg & Data Rates May Apply. To opt out txt STOP. *Information collected via SMS opt-in will not be sold, rented or shared.

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