Archives: FAQs

I need to reschedule

To reschedule your tickets, please visit our Change Of Date Request page. Dates and tickets are subject to availability. Requests must be made a minimum of 24 hours prior to your scheduled attendance time. Please note there is a $4.99 rescheduling fee per VIP & Premium ticket, and a $9.99 rescheduling fee per Basic ticket.

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Exhibit Hours

Exhibit opens 15 minutes before the first entry time of the day and closes 15 minutes after the start time of last entry time of the day.  For entry time please see the ticketing calendar when you click BUY TICKETS

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COVID-19 Update

Safety is our number one priority for all guests attending Immersive Van Gogh Los Angeles. We’re proud to be operating an experience where it is safe to GOGH. To ensure your safety, and based on guidance from the CDC and other government agencies, our walk-in exhibition will operate with enhanced safety measures including: • Touchless

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Accessibility

Exhibit & Venue The entire venue is wheelchair accessible. Our underground parking garage (see below for more info) has 3 ADA spots and an elevator that leads to the main floor where people are let into the exhibit. Note, it is NOT possible to reserve the ADA parking spots- everything is first come, first served.

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